Testimonials

Cannon Hill provides pick, pack, and shipping services for our online storefronts. They have been phenomenal to work with. Very fast and affordable shipping and handling rates. This service allows me to focus on core business tasks while taking the worry out of customer interaction and shipping. They are responsive, friendly, and helpful.

It is with utmost confidence that we recommend Cannon Hill to any company, large or small, who needs order fulfillment services, inventory control, customer service, or storage and distribution of any kind. Because of their involvement, we are free to concentrate our time and resources to increasing sales and to new-product development.

Over the course of more than 15 years, they have taken excellent care of our import business, providing superb attention to the everyday details of inventory receipts, customer service (including invoicing and A/R functions), order pick & pack, and general problem-solving. They have cheerfully met “impossible” deadlines. They competently handle complex EDI relationships with large retail customers, while giving each smaller customer the individual, specialized attention that is essential in today’s competitive marketplace.

Additionally, the Graphic Design department produces two superlative 100-page print catalogs per year for us, plus multiple other marketing projects. Their services include photography, design, layout, and printing, all at an economical price.

In short, Cannon Hill takes superb care of our business at a smaller cost, and with far less headaches, than if we were to do it ourselves. There are lots of fulfillment houses to choose from, but it’s unlikely that many provide the level of personalized service we enjoy. We feel very fortunate to be associated with Cannon Hill.

After an extensive search process to select a vendor to handle all of our warehousing, fulfillment and customer services needs for a new company we were launching, we chose Cannon Hill. We are happy to state that they have surpassed our expectations. The entire staff at Cannon Hill provides excellent and flawless customer service.

Their dedicated personnel are extremely knowledgeable and always working in our company’s best interest. They are experts in the service industry, helping to make our business more efficient and successful. They will always go that extra step to ensure our customer is satisfied, and that our brand standards are met. We feel extremely fortunate to work with such a qualified and loyal team.

Cannon Hill has maintained a physical inventory of more than 300 different book titles for us for years; flawlessly and promptly picks, packs and ships orders received from our retail Web site and by telephone; and provides us with timely and accurate monthly reports. Dan, Cassie, Lorraine, Tammy, and all of their co-workers are a delight to work with, are super-responsive to us and our customers, and make us look great when we make a mistake.

Thanks so much for all of the hard work and flexibility from you and your staff. It makes my job that much easier!

We’ve worked with Cannon Hill for many years. They have been fantastic. They provide consistently great service, communicate extremely well and will go above and beyond for you. I’m not a review writer but these guys deserve it…they have done excellent work for us.

Since 2006, we have been collaborating and relying on Chatham Distribution for all our orders, national and international, and they have been in charged not only of the regular distribution of our products, but also of fulfilling and adjusting to all the labeling and shipping requirements established by big retailers like Amazon, Barnes and Noble, Urban Outfitters…as well as reporting accurately and timely, and maintaining an excellent inventory service.

The level of professionalism in their customer service, as well, as the accuracy in the order delivering have been excellent. Chatham Distribution has a great team that is always available and that can easily adjust to any specific demands or services that you might need.

In the 10 years we have been collaborating together, we have had a great relationship and incredibly professional results, so we can’t do anything less than highly recommend Chatham Distribution & Fulfillment Center for any endeavors she chooses to pursue.

We have been customers of Cannon Hill for two years. They handle all our warehousing and shipping logistics for our busy event company and have been very accommodating to our special event needs. They also provide time sensitive kitting and mailing services getting our materials across the country in a timely fashion!

We’ve worked with Cannon Hill multiple times over the past few years to handle some of our warehousing and shipping logistics. They are a pleasure to work with and have been very flexible in accommodating our needs. Quick in communication and reliable in service. We will continue to use Cannon Hill as a trusted business partner.