Fulfillment Metrics – Facts About Our Service


Something To Be Proud Of!!



 For one of our clients the following Metrics have been calculated for 2015, year to date:


We have filled 18118 orders with a total sales value of $5,222,449


There are currently 7238  individual skus in the warehouse currently for this client.


Total returns – 0.56%


Customer error returns 0.34%   

Incorrect apparel sizing, or ordered wrong item

Warehouse error returns 0.22%


99% of phone calls are answered within 3 rings or less (by a real person)


On-time orders98% 

Late orders are because of out-of-stock situations beyond our control


Order accuracy  99.7%